About
This training course for Real Care, Incorporated covers the essential operational procedures and documentation requirements for caregivers and providers serving clients through Colorado's Home and Community-Based Services program. The course outlines communication protocols (including emergency contact procedures), explains the critical importance of maintaining two key documentation books (the Client Home Book for client-specific paperwork and the Provider/Caregiver Manual for general forms), and emphasizes strict compliance with documentation deadlines—monthly submissions by the 3rd, incident reports within 24 hours, and timecards by the 20th. Key responsibilities include ensuring clients receive required annual medical appointments (physical, dental, vision, and psychiatric care), completing thorough weekly log notes with 5-8 sentences of factual, client-focused content, and filing detailed incident reports for any significant events. The training stresses that proper, timely documentation is essential not only for Medicaid billing and state regulatory compliance but also for determining funding levels and maintaining provider contract requirements, ultimately impacting both client care quality and provider compensation.
You can also join this program via the mobile app. Go to the app